Terms of Use

Terms and conditions to rent a car

The renter in order to rent a vehicle should:

  • be at least 22* years old, with a driving license  issued at least one year ago.
  • have a Greek, European (for EU countries) or international (for non EU countries) driving license.
  • feature a personal credit card or else pay the vehicle warranty amount in cash.

Pickup Vehicles

  • In order to receive the rental vehicle the renter should adduce the following:
  1. Valid legal driving license.
  2. His or Her  personal personal credit card. (Not a DEBIT one)

-third party cards are not accepted, unless there is a  legal written authorization.

-In case the renter is not a credit card holder, he can rent a vehicle by paying the warranty amount of the rental car in cash.

  • During the pickup of the vehicle ,the rental agreement (contract) will be given to the renter and he should check it and sign. The rental agreement, will present all services/insurances provided and any of the additional services/insurances the renter has asked for, with their respective charges.

• When the vehicle is being received it is very important for the renter to carefully check the car with the company’s employee and consent to the record of any previous damages. The renter will be required  to sign the check in and checkout condition report of the vehicle which is proof for any existing damage on it and will drop off the car based on this report.

Insurance  Coverage

GOLDEN RENT vehicles are insured:

  1. For dealings with third parties (excluding the driver) for death and bodily injuries up to €1,000,000.00 per victim.
  2. For property damage of third parties (with the exception of the GOLDEN RENT vehicle) up to €1,000,000.00.
  3. Legal coverage.

 C.D.W. –  TP (Collision Damage Waiver) WITH  EXCESS

In any accident, damage or in case of theft-fire of Golden Rent’s car for which the renter is liable, he or she  is obliged to compensate for the company’s car damage restoration with the amount of:

500€ for category B vehicles
500€ for category B1 vehicles
600€ for category C vehicles
600€ for category C1 vehicles
700€ for category C2 vehicles
700€ for category D vehicles
800€ for category D1 vehicles
800€ for category D2 vehicles
900€ for category E vehicles
1000€ for category F vehicles
1200€ for category G vehicles

Prices do not include 24% VAT.

In case the renter (car driver) of the Golden Rent’s vehicle is not responsible, he or she is not overcharged.

 N.b. The above insurance does not cover  damages caused a) while the driver of the vehicle drives  under the influence of alcohol or drugs  (toxic substances), b) by breaches of the highway code , in violation of the road Traffic Code (Law:N2696/1999 GG 57 A) ,c)while the rental car is being used by any  person not specifically named as driver or additional driver in the rental agreement or  in case the renter (customer)  fails to provide Golden Rent company with the Police accident or incident report as well as with the Accident care report from the Insurance company that insured the cars of Golden Rent.

F.D.W.  (Full Damage Waiver)  WITHOUT  EXCESS

Exempt is the renter of the vehicle from the above contractual participation of  repairing  the damage of the company’s rental car  if he chooses, when signing the rental agreement,  to receive the insurance with Full Damage  Waiver     (F. D. W) and pay additional fee for each rental day as follows:

The amount of 3. 00 euro for category B vehicles
The amount of 4. 00 euro  for  categories B1 – C – C1 – C2  vehicles
The amount of 5. 00 euro for category D vehicles
The amount of 6. 00 euro   for category D1-D2 vehicles
The amount of 7. 00 euro  for Category E vehicles
The amount of 8. 00 euro for category F vehicles
The amount of 10. 00  euro for category G vehicles

The aforementioned discharge of the lessee does not include theft or car fire, damage underneath the car, the wheels (tires, rims), burning seats, loss of keys and  any loss of car accessory. The above applies for the partial damage waiver insurance (C. D. W) – (TP).

N.b. The above insurance do not cover  damages caused a) while the driver of the vehicle drives  under the influence of alcohol or drugs  (toxic substances), b) by breaches of the highway code , in violation of the road Traffic Code (Law:N2696/1999 GG 57 A) ,c)while the rental car is being used by any  person  not specifically named as driver or additional driver in the rental agreement or  in case the renter (customer)  fails to provide Golden Rent company with the Police accident or incident report as well as with the Accident care report from the Insurance company that insured the cars of Golden Rent.

W.U. G. – T.P (Full Extra Insurance) WITH ZERO EXCESS

Additional optional insurance for:  car theft-fire , damage to the underneath  of the car, wheels, (tires, rims), burning of seats, loss of keys and any loss of car accessory .

The renter is exempt from the above liability  , as long as upon signing the rental agreement accepts the Wheels –Underneath & safety Glasses (W.U.G.) additional insurance and incur an additional cost per rental day as follows:

The amount of 6.00 euro for category B vehicles
The amount of 8.00 euro for categories B1,C,C1,C2 vehicles
The amount of 9.00 euro for category D vehicles
The amount of 10.00 euro for category D1-D2 vehicles
The amount of 11.00 euro for category E vehicles
The amount of 13.00 euro for category F vehicles
The amount of 16.00 euro for category G vehicles

N.b. The above insurance do not cover  damages caused a) while the driver of the vehicle drives  under the influence of alcohol or drugs  (toxic substances), b) by breaches of the highway code , in violation of the road Traffic Code (Law:N2696/1999 GG 57 A) ,c)while the rental car is being used by any  person not specifically named as driver or additional driver in the rental agreement or in case that the renter (customer)  fail to provide Golden Rent company with the Police accident or incident report as well as with the Accident care report from the Insurance company that insured the cars of Golden Rent.

Additional charges

Charge per Klm

The additional  charge per kilometer depends on the vehicle category and is valid for reservation less than three days.

The additional charge goes as follows:

Category Β,B1:0.10 €/ kilometer
Category  C,C1,C2:0.15 €/ kilometer
Category D,D1,D2:0.20 €/ kilometer
Category E:0.25 €/kilometer
Category F:0.30 €/ kilometer
Category G: 0.35 €/ kilometer

Prices do not include 24% VAT.

Delivery/Return

For delivery or return  of the rental car before 7:00 in the morning or after 22:00 in the evening there is an extra charge of 20.00 euro.

For delivery and return of the rental car before 7:00 in the morning and after 22:00 in the evening there is an extra charge of 30.00 euro.

Prices do not include 24% VAT.

System “hired here-leave it there” (One Way)

There is the possibility of delivery and  return of the rental car at different stations than these of  Golden Rent, by paying an additional cost, specified by Golden Rent company depending on the station you want to deliver or return the  rental car.

Folder  accident cost

The renter is charged with the amount of  15.00 €  in case of an accident he  or she is responsible for. This amount is non-refundable.
Prices do not include 24% VAT.
Infringement administration fee

The renter is liable for the payment of fines that may arise from breaches of the highway code ( Road Traffic Laws)  during  car rental. In case it hasn’t been paid by the renter and there is need for Golden Rent company mediation for payment, there will be a charge of 20.00 €  beyond the cost of infringement (Infringement administration fee).

Prices do not include 24% VAT.

Key loss or corruption

In case of  keys loss or destruction of a key during the rental period, the renter must pay the following amounts accordingly:

80,00€  –  200,00€ for categories B, B1, C, C1, C2
100,00€ – 250,00€ for categories D, D1, D2, E
200,00€ – 350,00€ for categories F, G

Prices do not include 24% VAT.

Car interior

In case the vehicle is returned with stains that require special cleaning (e.g. fur, sand etc. on the seats , on the floor or  in the trunk etc), the renter will be charged with the amount of 80.00 €.
Prices do not include 24% VAT.

Fuel

It’s  renter’s obligation to refuel the vehicle at the same fuel level upon picking up the car.

Car rental extention

If the renter wishes to keep the rental vehicle longer than the period that has already been agreed, he/she should contact  Golden Rent  company 2 days before the expiry of the lease ,in order for the extension of the rental to be noted to the contract.

Car replacement

Car replacement after accident or mechanical failure, can be done upon request with Golden Rent , within 48 hours for the period between 14/9 and 14/6 and within 72 hours for the period between 15/6 and 14/9.

Cancellation of reservation

In case you wish to cancel your reservation you are not charged at any cost. The cancellation of the reservation is made either through our website www. goldenrent.gr or by calling the phone numbers  listed on our website.

In case of returning the vehicle before the date listed in the rental agreement (contract) , no refund is given.

Online booking

Any reservation made via the Golden Rent website is valid only when confirmed by email from Golden Rent.

Golden Rent, upon confirmation of a reservation through the website, informs about all relevant procedures in order for the reservation to be valid. The reservation is valid only when all the procedures specified in the booking confirmation message are completed.

Possible requests for changes to an already confirmed reservation must be made by email or via the online booking system of the website, if available.

Any changes are valid only if they are confirmed by Golden Rent.

All bookings made through our website are governed by the same terms of use, which govern all bookings, as they are expressly mentioned above.

Credit card – Cash

Golden Rent accepts the following credit cards: Visa, American Express, Diners Club, MasterCard.

In case of a cash payment option it is necessary to pay a deposit (in cash) or if you are owner of a credit card the full credit card number is noted in the contract, from which you do not commit any amount unless the tenant-driver of the rental  Golden Rent   vehicle , violates the terms of agreement listed in the contract.